FEARHARD stands behind every product we make. Our warranty covers manufacturing defects in materials and workmanship from the date of purchase.
What is covered
- Seam failures and stitching defects under normal use
- Zipper failures (excluding damage caused by misuse)
- Delamination of waterproof coatings
- Armor pocket failures or detachment
- Fabric defects not caused by wear, abrasion or misuse
- Hardware failures (buckles, velcro, snap fasteners)
What is not covered
- Normal wear and tear
- Damage caused by improper washing or care (see care instructions on product label)
- Damage caused by crash, impact or abrasion
- Accidental damage, cuts or tears
- Fading or colour change from normal use and washing
- Modifications or alterations made to the product
- Armor inserts (covered separately by their manufacturer)
Warranty period
2 years from the date of original purchase for all FEARHARD products. Proof of purchase is required for all warranty claims.
How to make a warranty claim
- Email info@fearhard.com with your order number, a description of the issue, and clear photos showing the defect.
- We will review your claim within 3 business days and confirm whether it is covered under warranty.
- If approved, we will arrange repair, replacement or store credit at our discretion.
- If a return is required, we will provide a prepaid return label for valid warranty claims within the EU.
Our warranty does not affect your statutory rights as a consumer under EU law.